Trust Center

Trust, Terms & Support

Clear information about premium unlocks, AI chat, wallet-based access, privacy, support, and refunds.

Last updated: July 2026. This page is provided for general site information and is not legal advice.

Terms

Using Kayline

By using Kayline, you agree to use the site responsibly and only for lawful purposes. You may not abuse, attack, scrape, copy, reverse engineer, interfere with, or attempt to bypass the site, payment system, wallet system, unlock system, or media protection features.

Age requirement

You must be at least 18 years old, or the age of majority in your location, to use premium creator content, private chat, or paid unlock features.

Creator content

Creator profiles, posts, chats, images, videos, and descriptions may be fictional, AI-assisted, promotional, or entertainment-based. Do not treat creator chat as a real-time human conversation unless the site clearly says otherwise.

Premium

Premium unlocks and My Collection

Premium photos, videos, collections, creator chat unlocks, tips, and other paid features may be sold separately. Unlocking one item does not automatically unlock all content from that creator unless the site clearly states otherwise.

Purchased content should appear in My Collection when you connect the same wallet used to unlock it.

Wallet-based access

Purchases are connected to the wallet used during unlock. If you clear browser data, change devices, or connect a different wallet, previous purchases may not appear until the original wallet is connected again.

AI Chat

AI fantasy chat notice

Creator chat may be powered by AI. Messages may be generated for entertainment, fantasy chat, roleplay, or promotional interaction. Chat responses should not be treated as professional advice, personal guarantees, or verified real-life statements.

Free users may receive a limited number of daily messages. Paid chat unlocks provide broader access to the selected creator chat. To protect service quality and prevent spam or automated abuse, extremely high-volume usage may be limited.

Privacy

Privacy and data

Kayline may collect information needed to operate the site, including wallet addresses, transaction details, premium unlock records, creator interactions, chat usage data, login information, device/browser information, and support messages.

This information may be used to provide access to purchased content, operate chat features, prevent abuse, troubleshoot payments, improve the site, and respond to support requests.

Analytics and local storage

Kayline uses Google Analytics 4 and Vercel Analytics to understand visits, page usage, referral sources, device and browser types, approximate location, and site performance. These services may use cookies or similar identifiers according to their settings. The age confirmation and selected site preferences may also be stored in your browser’s local or session storage.

Wallet and blockchain data

Wallet addresses and transaction hashes may be stored to verify purchases and restore access to unlocked content. Blockchain transactions may also be publicly visible on the relevant network.

Support

Refunds and failed unlocks

Digital content unlocks are generally final once access is delivered. If you paid and the content did not unlock, or if there was a clear technical issue, contact support so the issue can be reviewed.

Include this info:

Wallet address, transaction hash, creator name, content item, and a short explanation of what happened.

Email: kaylinepurelife@gmail.com

FAQ

Questions and answers

+What does a premium unlock include?
It unlocks the specific premium photo, video, carousel, or content item shown at purchase.
+Does one unlock give access to all creator content?
No. Premium content is usually unlocked item by item unless the site clearly says it is a bundle, subscription, or special offer.
+Where can I see what I bought?
Go to My Collection and connect the same wallet used to purchase.
+Why is My Collection empty?
You may be connected with a different wallet. Connect the wallet used during purchase. If it still does not appear, contact support with your transaction hash.
+Are chatbot messages from real people?
Creator chat may be AI-generated for entertainment and fantasy interaction. It is not guaranteed to be a real-time human conversation.
+Are premium photos and videos included with chat?
Not automatically. Chat unlocks and premium media unlocks may be separate unless the site clearly says otherwise.
+What is Lens Protocol?
Lens Protocol is a decentralized social network system that lets supported creator posts and social actions live onchain or through blockchain-connected social profiles. On Kayline, Lens features may be used for creator posts, reactions, likes, or social engagement. You do not need to fully understand Lens to enjoy the site, but some wallet-connected social actions may interact with Lens-supported features.
+Do I need Lens Protocol to buy premium content?
No. Premium unlocks are handled through Kayline’s unlock and wallet payment system. Lens features are mainly for social engagement and creator visibility, not for replacing premium content purchases.
+Can chat access be limited after unlock?
Normal users should be able to chat freely after unlocking, but extremely high-volume, automated, or abusive usage may be limited to protect the service.